Choosing COBRA Administration Services? Don’t Overlook These Considerations in a TPA!

cobra administration services

In the complex landscape of employee benefits, choosing the right COBRA administration services is crucial for employers to ensure compliance, efficiency, and employee satisfaction. COBRA (Consolidated Omnibus Budget Reconciliation Act) requires employers to provide continuation coverage to employees and their dependents who lose their health benefits due to qualifying events. In this blog post, we explore key reasons that employers may not have considered when selecting a COBRA administration partner.

  1. Compliance Expertise
    1. First and foremost, maintaining compliance is perhaps the most important reason for seeking out COBRA administration services. Choosing a TPA (third-party administrator) with unrivaled understanding of COBRA regulations is a best way to keep your company compliant and to avoid fines.
  2. Efficient Enrollment Processes
    1. Streamlining enrollment processes is vital for both employers and employees. Look for a TPA that offers user-friendly platforms and seamless onboarding to enhance efficiency.
  3. Customer Support and Education
    1. Exceptional customer support and educational resources can make a significant difference between TPAs. Look for a vendor that not only prioritizes customer service but also provides educational materials for both the employer and participants to make the whole process as easy as possible.
  4. Integrated Systems
    1. Seamless integration can make everyone’s life easier and should not be overlooked. A modern system with integration capabilities will reduce the administrative burden and make dealing with COBRA a breeze.

BASIC has been a trusted COBRA Administrator for years.

For a COBRA administrator that satisfies all of these points, look no further than BASIC. Our COBRA Administration services are now available on our state-of-the-art benefits platform Consumer Driven Accounts (CDA), meaning employers can access their benefit plans and COBRA, Retiree Billing, and Direct Billing on the same system! It’s a versatile benefits hub to help all employers spend less time frustrated and more time on what matters.