Web, Mobile and Phone benefit account access restored. Amazon reports that the network device issues impacting companies across the nation since yesterday have been resolved. BASIC Payroll and CDA benefit account web, mobile, and phone access has been restored. As we get back to business, customers should expect increased call volumes and extended hold times […]
A technical problem with Amazon Web Services (AWS) has made the internet and software that AWS powers unreliable in parts of the U.S. This outage is affecting BASIC’s ability to service our CDA and Payroll clients and participants. AWS is experiencing errors that are causing issues for a range of cloud-software programs in its region. […]
The Internal Revenue Service (IRS) recently announced the cost-of-living changes to contribution and benefit limits for a variety of employer sponsored plans in 2022. Most dollar amount limits for 2021 remain the same for 2022, with a handful of amounts seeing slight increases. The table below shows the contribution and benefit limits for certain plans […]
BASIC will be closed on the afternoon of October 14th starting at 1:20pm ET for BASIC staff to attend our Annual Company Meeting. BASIC personnel will be unavailable for phone calls and email inquiries during this time. We apologize for any inconvenience this may cause. However, the #1 goal of the activities and resources provided during the […]
